Jeff has helped lead the company since its inception in 1996. He is responsible for Conway’s overall vision, strategy, product development
Jeff is an active member of the Wholesale Specialty & Insurance Association, the Professional Lines Underwriters Society, Target Markets Association, and the Captive Insurance Company Association. Jeff graduated from Drake University in 1990 with a degree in Business Finance and is the proud father of 9 children.
Carrie has been in the insurance business for 29 years. Throughout her
Carrie lives in Pittsburgh with her husband where they are actively involved in their church and youth mentoring.
Mary Anne Kims
Executive Vice President of Operations
Mary Anne has worked her whole career in the insurance industry. She has worked on the agency side, company side and in the wholesale area. Her career began with clerical positions and she later moved to
Mary Anne is married and lives in the North Hills area of Pittsburgh, and is actively involved in her church and working with adults and children with special needs.
Valerie serves as a member of the Executive Leadership Team and leads the Accounting department for Conway Holdings and Conway E&S. Valerie holds a BS in Accounting and brings with her the knowledge and experience of nearly 10-years in corporate accounting across the banking, technology and transportation industries.
Valerie lives in the Pittsburgh area with her husband and their two Chihuahua’s.
Director of Management Information Systems
Joanne has been with Conway since 2000 and recently transitioned into the role of Director of Management Information Systems. Joanne’s role is critical to the efficiency of our workflow and servicing our broker partners in a way that exceeds their expectation. Joanne also coordinates all of Conway’s state and individual licensing compliance requirements. Joanne strives to be efficient in all that she does and created a tool that allows her to manage the surplus lines requirements in all 50 states.
She is the proud mother of three adult children.
Marketing, Administration, & Accounting
Accounts Receivable Specialist
Julie has been with Conway for over 16 years and worked in the accounting
She and her husband Ray reside in the North Hills of Pittsburgh with their two cats. They are actively involved in their church and love spending time with family.
Premium Tax Payables Administrator
Jordan began his accounting career after receiving his Bachelor of Arts in Economics from Clark University in Worcester, MA. He has a diverse accounting background having worked in various industries with various management systems. Jordan joined the accounting team at Conway E&S in 2019. He is currently handling premium tax payables and supports the accounting team in other duties when needed.
Jordan is from the eastern suburbs of Pittsburgh and enjoys spending time with his family in the area.
Cindy joined the Conway accounting team in March of 2020. She attended Texas State University where she earned her BBA with a concentration in accounting. Throughout her career she has worked predominantly with accounts payable/accounts receivables. Cindy is a Pittsburgh native, but grew up in Houston, TX and moved back to our beautiful city after graduating from college. Cindy enjoys camping and going to the beach and spending time where her family.
Lori brings a diverse background to the day-to-day operations at Conway. She has 20+ years’ experience in the appraisal industry in addition to 13 ½ years in professional sports. She is dedicated, fiercely organized, motivated and always up for the challenge.
Lori lives in the Pittsburgh area and is actively involved with the Executive Team at her church. She is an avid reader and believes every day is an opportunity to make a difference.
Director of Business Development & Production
Ken has 15 years of experience in the insurance industry. Throughout his career he has worked with wholesale, program business (MGA’s/MGU’s) & also retail. He has held leadership roles with various organizations that include Business Development, Underwriting, Account Executive, Producer & Program Development. Most of Ken’s career, he’s been responsible for growing and maintaining a book of business and developing relationships. Ken specializes in tough to place classes and has an expertise in construction. He attended Penn State University and has a graduate degree in Business & Leadership from Waynesburg University. Ken holds a Property & Casualty Producer license and a CPIA designation. He has been a member of several relative associations which include: Construction & Risk of IRMI, SC&RA, SAIA, American Rental Association & the Insurance Club of Pittsburgh.
Ken has lived in the Pittsburgh area for 12+ years. His true passion is spending as much time with his family, wife Teresa and two young children, Mason & Evie. He enjoys helping coach his son’s athletic teams and is also a very avid golfer.
Senior Broker Assistant
Teresa has many years in the insurance industry, starting as a file clerk, then in various insurance customer service positions. Teresa is currently a Senior Broker Assistant where her daily goal is to work hard and provide excellent customer service and treat her clients with honesty and integrity. She holds her CISR designation and both her Pennsylvania Producer and Surplus Lines licenses.
Teresa lives in Pittsburgh where she loves to attend the theater, scrapbook and spend time with her 2 cats. Teresa enjoys volunteer work with special needs children and adults in her spare time.
Senior Broker Assistant
Heidi has worked in the insurance industry for the last 30 years. She has many years of experience as a Property and Liability underwriter for our in-house carriers and has worked in Excess & Surplus Lines throughout her career. Most recently, she is working in our Contracting, Energy & Environmental Solutions department where is working on large account renewals.
Heidi enjoys spending time with family and friends.
Lisa has spent her entire insurance career at Conway E & S as a technical assistant. In her
Lisa lives in Cranberry Township with her husband and is actively involved in her church. She loves being “Gram” to her two grandchildren.
Vice President, Broker
Bill is a seasoned insurance professional who has been through the market swings and technology changes of the past four decades. He has worked his entire career in the wholesale brokerage arena in various underwriting, management
When not writing insurance, Bill enjoys spending time camping and hiking in the magnificent forests of Pennsylvania.
Jodi has been in the insurance business for over 37 years. She started out working at a property & casualty agency and held numerous positions over the 24 years there. She has been at Conway since 2005 and is currently a renewal underwriter working mainly with binding authority and other small brokerage accounts. Jodi holds her Pennsylvania Producer and Surplus Lines licenses.
Jodi enjoys watching hockey and is an avid fan of the Pittsburgh Penguins.
Heather began her insurance career with Conway E&S Inc. in August of 2015 through Conway’s Production Trainee/Technical assistant program. She has since been promoted to
Heather lives in New Brighton with her family and enjoys quiet “Lake Life” activities.
Rebecca began her insurance career in 2005 with State Farm and later moved on to a retail agency as an Account Manager focused on serving the transportation industry. In 2019 Rebecca joined the Cadence team here at Conway as an underwriter. In addition to her positions in the insurance industry, she served as the office manager for a very busy dental office for six years where she learned the importance of managing both internal and external client expectations.
Rebecca is recently married and is actively involved in her church and youth ministry.
David began his insurance career at Conway in September of 2019. David currently assists underwriters with renewals, new business, and special projects and is part of our Underwriting Training program. He is the third generation of Conway to work in the insurance business and is looking forward to what the future holds for his career.
David is an avid reader and loves a good joke.
Amy joined Conway in March of 2020 as a Technical Assistant to the Cadence team. She began her insurance career in accounting and payroll at an independent insurance agency. This is where she discovered that she really liked insurance because it is a business about helping people. When her boys were school age she took a break from insurance to take the rewarding job of home schooling her 3 sons. When her students grew out of her classroom she went back to retail agency work until joining Conway.
Outside of work, Amy enjoys spending time with her family, camping, and exploring the many great parks and sights in and around Pittsburgh.
Professional Liability Broker
Rachel began her insurance career at Conway over ten years ago and has held various progressing positions from Technical Assistant, Program Assistant, Broker Assistant to her current position of Professional Liability Broker for new business. Rachel is responsible for writing new business for Professional Liability including Management Liability and Healthcare. She has had her CISR designation for 7 years and is working on obtaining her RPLU designation.
Rachel lives in New Castle with her husband and 3 young children and is very busy being a taxi driver to her children.
Senior Professional Lines Broker
Sue began her insurance career in 1984 as a file clerk. She has worked for a carrier, a retail agent and a wholesaler. Sue began working for Conway E&S in January of 2001 as a Broker Assistant in the Brokerage Department. Sue has her Resident Producer License and Resident Surplus Lines License.
Sue has two amazing children and 4 kitties and enjoys spending time with her family.
Professional Lines Broker
Brie began her insurance career in 2011 with Conway E&S upon graduation from high school as a Technical Assistant. She has continuously increased her knowledge of the industry year after year to earn the role of Professional Lines Broker. Brie handles professional liability renewals and assists with new business.
Brie enjoys working out and spending time with her cats and plans on continuing her insurance education and career.